Our Policies

Our Policies are created and developed with you in mind. If you require more information or a copy of our policies please don't hesitate to get in contact.

Cancellation Policy

Here at Move for Mindfulness we understand that sometimes circumstances may change and require you to cancel or reschedule your appointment. However, please note that with missed appointments or cancelations made with less than 24 hours’ notice may impact our ability to provide a timely service to our other clients.

If you need to cancel or reschedule your appointment, please contact us as soon as possible by phone on 1300068668 or via email at admin@moveformindfulness.com.au. We require a minimum of ‘24 hours’ notice for cancellations or rescheduling.

If you miss an appointment or cancel with less than 24 hours’ notice for cancellations or rescheduling a cancellation fee may apply. The fee will be of equal value to your consultation fee with the respected clinician. Please note you will be unable to receive a rebate from Medicare or Private Health funds.

In cases of repeated late cancellations or no-shows, we may require a deposit or pre-payment for future appointments.

We understand that there are times where you might miss an appointment due to unforeseen emergencies. Exceptions may be made in case of these emergencies or illness’, and we reserve the right to waive the cancellation fee at our discretion.

Thank you for your understanding and for your cooperation. If you have any questions about our cancellation policy, please don’t hesitate to contact us.

Privacy Policy

At Move for Mindfulness, we take your privacy very seriously. We are committed to protecting your personal information in accordance with the Australian Privacy Principles(APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).

Collection of Personal Information. We collect personal information from you when you first visit our clinic or when you engage in our services. The types of personal information we may collect include but are not limited to your name, address, phone number, email address, medical history, health insurance details, and other sensitive information. We only collect personal information that is necessary for us to provide you with our services.
Use of Personal Information. We use your personal information for the following purposes:

To provide our services to you.
To communicate with you about our services and any changes to our polies.
To comply with our legal obligations.
To improve our services.
To maintain accurate records of our services.

Disclosure of Personal information. We will not disclose you personal information to any third parties unless we are required to do so by law or you have given us your consent to do so.
Security of personal information. We take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. We have implemented physical, electronic and managerial procedures to safeguard and secure the information we collect.
Access and Correction of personal information. You have the right to access and correct the personal information we hold about you. If you would like to request access to your personal information or correct any information that is inaccurate, please contact us via email at admin@moveformindfulness.com.au
Complaints. If you have nay concerns or complaints about how we handle your personal information, please contact us via phone on 1300068668 or via email at admin@moveformindfulness.com.au. We take all complaints seriously and will respond to your complaint as soon as possible.
Changes to Privacy Policy. We reserve the right to make changes to this privacy policy from time to time.

If you have any questions or concerns about our Privacy Policy, or if you would like to access or correct your personal information, please contact us on 1300068668 or via email at admin@moveformindfulness.com.au.